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IT Support / Helpdesk
We solve issues with software, internet, Windows, Office, email and user configuration.
- Remote and on-site support
- Windows, Office, email and internet
- Virus removal and optimization
Professional technology solutions
Technology that powers your home or business
IT support, networks, custom equipment, servers and cloud solutions so everything works the way it should.
Helpdesk
Networks
On-premise / Azure
Our services
Complete technology solutions
Technology services for individuals, freelancers, homes and small businesses.
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Technical Support for Devices
Diagnosis, repair and maintenance of computers and IT equipment to keep them working properly.
- PCs, laptops and printers
- Preventive maintenance
- Software installation
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Networks for Homes and Businesses
Installation, configuration and maintenance of secure, stable and fast networks.
- WiFi and structured cabling
- Routers, switches and firewalls
- Coverage optimization
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Custom Computers
Assembly and advice for gaming, editing, office and professional workstations.
- Custom PCs by budget
- Component advice
- Upgrades: GPU, RAM, SSD
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Servers and Cloud Infrastructure
Installation and configuration of physical servers, virtual environments and Azure IaaS infrastructure.
- Windows Server / Linux
- Virtualized environments
- Azure IaaS, backups and maintenance
Discover WakeControl
WakeControl is an application developed by us to turn computers on and off remotely using Alexa. A practical solution for homes, offices and environments where you need simple control over your devices.
- Power on and off control through Alexa.
- Designed for compatible Windows computers.
- Built in-house by Tecnopro Solutions.
How we work
A clear process from the first contact
We guide you step by step to find the right solution without complications.
You tell us the issue
We review your case and understand what you need: support, repair, network, server or advice.
We perform an initial diagnosis
We identify the probable cause and explain the available solutions clearly.
We confirm scope and cost
Before starting any assistance, we inform you what will be done and the corresponding cost.
We apply the solution
We work remotely or on site depending on the case and verify that everything works properly.
Why choose us?
Committed to your peace of mind
We provide practical, clear solutions tailored to your needs. We work with transparency and a professional approach to deliver reliable results.
ExperienceClear diagnosis and efficient solutions.
Fast responseAgile support to reduce downtime.
Guaranteed qualityBest practices, security and organization.
Fair pricingSolutions adapted to your budget.
Remote support
Fast support wherever you are
We can help you remotely with software issues, configuration, email, internet, Windows, Office, licensing and initial diagnosis.
Trust and securityFast, professional assistance focused on solving your issue.
*We will inform you of the cost before starting any assistance.